Pre Rack IT

Comprehensive server support and maintenance for a wide range of hardware.

Server Support & Maintenance
IBM Server Hardware

Server Support

Expert support for all major server brands including Dell, HP, IBM, Cisco, and more.

  • Secure support today
  • Hardware upgrades
  • Parts replacement

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We provide third-party support for all major hardware vendors.

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Save up to 70% on support costs while receiving superior service and expertise.

Cost Savings

Save 50-70% compared to original manufacturer support costs without sacrificing quality or expertise.

Faster Response

Get immediate access to senior-level engineers with guaranteed response times as fast as 15 minutes.

Extended Support

Continue support for your hardware beyond the manufacturer's end-of-life date, extending your investment.

Dell EMC PowerStore is a family of all‑flash, software‑defined storage appliances designed for block, file, and VMware‑centric workloads, built on an end‑to‑end NVMe architecture with Intel Xeon processors.

Not necessarily. Contact our team and we’ll walk you through how pre‑owned drives may impact your specific Dell warranty coverage.

Standard PowerStore T and X appliances use a 2U base enclosure with dual active‑active nodes and 25 x 2.5‑inch NVMe drive slots in the front.

PowerStore uses dual‑ported NVMe SSDs and can also use NVMe storage class memory (SCM) drives; specific configurations vary by model and generati

Depending on the model, a PowerStore appliance can scale up to around 93–97 drives including expansion enclosures, with exact limits defined per model in the spec sheet.

PowerStore T models are deployed as traditional SAN/NAS appliances, while PowerStore X models include an embedded VMware ESXi hypervisor, allowing applications to run directly on the array.

PowerStore is commonly used for virtualized infrastructure (VMware), databases, file services, and mixed workloads that benefit from low‑latency all‑flash performance and unified block/file capabilities.

Learn how we helped these customers with Hardware and Maintenance in their time of
need.

  • Warranty
  • 24/7 Coverage / Same Business Day / NBD
  • Parts Warehouse
  • EOL/ EOSL Support
  • U.S. Based Technical Support
  • Certified OEM Parts Replacement
  • Onsite Field Engineers
  • Multi-Vendor Agnostic
  • Rapid Escalation to Tier 4 Engineers
  • Parts Stocked Locally
  • Vulnerability Scanning (optional)
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OEM

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OEM

  •    Warranty
  •    24/7 Coverage / Same Business Day / NBD
  •    Parts Warehouse
  •    EOL/ EOSL Support
  •    U.S. Based Technical Support
  •    Certified OEM Parts Replacement
  •    Onsite Field Engineers
  •    Multi-Vendor Agnostic
  •    Rapid Escalation to Tier 4 Engineers
  •    Parts Stocked Locally
  •    Vulnerability Scanning (optional)
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Other Providers

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Other Providers

  •    Warranty
  •    24/7 Coverage / Same Business Day / NBD
  •    Parts Warehouse
  •    EOL/ EOSL Support
  •    U.S. Based Technical Support
  •    Certified OEM Parts Replacement
  •    Onsite Field Engineers
  •    Multi-Vendor Agnostic
  •    Rapid Escalation to Tier 4 Engineers
  •    Parts Stocked Locally
  •    Vulnerability Scanning (optional)
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Pre Rack

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Pre Rack

  •    Warranty
  •    24/7 Coverage / Same Business Day / NBD
  •    Parts Warehouse
  •    EOL/ EOSL Support
  •    U.S. Based Technical Support
  •    Certified OEM Parts Replacement
  •    Onsite Field Engineers
  •    Multi-Vendor Agnostic
  •    Rapid Escalation to Tier 4 Engineers
  •    Parts Stocked Locally
  •    Vulnerability Scanning (optional)
  •  
When Does Third Party Maintenance Come Into Play
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