Looking to Extend your End Of Support Coverage?
We provide our customers with options to extend their support through our proven third party maintenance and support services. You’re in the right place if you are looking for options to extend the life of your equipment without sacrificing quality. Whether systems have been determined End-Of-Service Life (EOSL) or if the equipment has reached its original contract expiration date, Pre Rack IT can provide you with quality third party support and maintenance options.
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
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EOL/ EOSL Support
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U.S. Based Technical Support
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Certified OEM Parts Replacement
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Onsite Field Engineers
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Multi-Vendor Agnostic
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Rapid Escalation to Tier 4 Engineers
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Parts Stocked Locally
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Vulnerability Scanning (optional)
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OEM
OEM
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
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EOL/ EOSL Support
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U.S. Based Technical Support
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Certified OEM Parts Replacement
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Onsite Field Engineers
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Multi-Vendor Agnostic
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Rapid Escalation to Tier 4 Engineers
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Parts Stocked Locally
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Vulnerability Scanning (optional)
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Other Providers
Other Providers
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
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EOL/ EOSL Support
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U.S. Based Technical Support
-
Certified OEM Parts Replacement
-
Onsite Field Engineers
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Multi-Vendor Agnostic
-
Rapid Escalation to Tier 4 Engineers
-
Parts Stocked Locally
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Vulnerability Scanning (optional)
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Pre Rack
Pre Rack
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Warranty
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24/7 Coverage / Same Business Day / NBD
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Parts Warehouse
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EOL/ EOSL Support
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U.S. Based Technical Support
-
Certified OEM Parts Replacement
-
Onsite Field Engineers
-
Multi-Vendor Agnostic
-
Rapid Escalation to Tier 4 Engineers
-
Parts Stocked Locally
-
Vulnerability Scanning (optional)
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"Very fast response time and worked diligently with me until the problem was solved."
"Pre Rack IT helped disassemble EMC SANs, VMware hosts, and Cisco Switches, between Michigan and Georgia."
"We have not been able to find this level of knowledge at a reasonable price and timing as we do with Pre Rack IT. They are vital to our success."
"Pre Rack IT was simply great to work with, we felt like we had a true partner. The data center move project was completed ahead of schedule."
"Under a tight time table - 90 days, Pre Rack IT took the lead on 95% of all our purchases, logistics, trucking and man power."
Cost-Effective
Enhanced support services at a fraction of the cost of the OEM, Up to 80%.
Extended Product Life
Maximize your hardware investments, avoiding premature replacements.
Flexible Contracts
Customizable support packages that align with the specific needs of your organization.
Coterminous Contracts
Aligns timelines for convenient and simultaneous expiration, streamlining renewals efficiently.
Multi-vender Agnostic
Ensuring compatibility, flexibility, and optimal performance across diverse equipment.
Single Point of Contact
A single point of contact for support, hardware and professional services.
