Comprehensive PowerProtect support and maintenance for a wide range of hardware.

All models supported. Not limited to these listed models.

See supported Data Domain models.

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Save up to 70% on support costs while receiving superior service and expertise.

Save 50-70% compared to original manufacturer support costs without sacrificing quality or expertise.

Get immediate access to senior-level engineers with guaranteed response times as fast as 15 minutes.

Continue support for your hardware beyond the manufacturer's end-of-life date, extending your investment.

Learn how we helped these customers with Hardware and Maintenance in their time of
need.

Jimmy

IT Director

"Very fast response time and worked diligently with me until the problem was solved."

Dave

Network Operations

"Pre Rack IT helped disassemble EMC SANs, VMware hosts, and Cisco Switches, between Michigan and Georgia."

Bill

Director of Technical Operations

"We have not been able to find this level of knowledge at a reasonable price and timing as we do with Pre Rack IT. They are vital to our success."

Gordon

Network Operations

"Pre Rack IT was simply great to work with, we felt like we had a true partner. The data center move project was completed ahead of schedule."

Greg

Network Operations

"Under a tight time table - 90 days, Pre Rack IT took the lead on 95% of all our purchases, logistics, trucking and man power."

Find Out If Your Hardware Is EOSL (End of Service Life)

We have compiled a list of Dell EMC hardware models with their end of service life dates.